Sundance Mountain Resort
  • 04-Feb-2020 to 25-Feb-2020 (MST)
  • Mountain Safety
  • Provo, UT, USA
  • $15.00 to $17.00
  • Hourly
  • Seasonal - Full Time

season pass, 401k, generous resort discounts

Job Title:               TERRAIN PARK SUPERVISOR                      

Department:          Mountain Operations      

Reports To:           Ski Patrol Director                      

Rate of Pay:          $15.00 - $17.00/hr       

Shift:                        Day shift: 9 am 4 pm; Night Shift: 4 pm 9pm Full Time

                               MUST BE AVAILABLE TO WORK WEEKENDS & HOLIDAYS                


SUMMARYWorks in a utility capacity, by transferring from one task to another, monitoring and maintaining terrain features in the freestyle park and other locations where applicable.  Act as a host in regard to crowd supervision, safety awareness, education, Freestyle Terrain etiquette, and guest relations.  Ensure a professional appearance at all times of park and staff through attention to detail and proper, effective training. 


ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned.

Follow and be in tune with industry trends related to Terrain Park safety and risk management. 

Responsible for the pre-season and ongoing training of all Terrain Park staff. 

Continually update and use Terrain Park manual and SOP's to ensure accurate up to date policies & procedures.

Create and maintain staff scheduling

Open and close terrain park daily. (Set up and take down entrance gates)  Ensure protocol is followed. 

Communicate with ski patrol when Terrain Park opens and closes.

Install and maintain terrain park signage, closures, fencing, and banner tape.

Work with Ski Patrol on the Location, Placing and/or maintaining of Terrain Park boundaries and fence lines.

Oversee Pre and Post season storage placement of features.

Pre-season maintenance of Terrain Park features.

Oversee permanent placement of features and flow of Terrain Park during operational season.

Manually test and visually inspect each feature in the terrain park.

Mitigate risk by grooming entrance and exit ramps and de burring features.

Maintain ongoing monitoring of terrain park features and equipment.

Rebuild ramps of each feature upon closure of Terrain Park.

Fill out terrain park placement log and description when features are removed or added to park.

Fill out daily terrain park logs.

Fill in log book and get a copy to ski patrol.

Communicate via radio with ski patrol when incidents occur and close access to park features to guests until the incident is cleared.

Conduct post incident inspections of feature.

Fill out required post incident paperwork, properly file, and get copies to ski patrol.

Address and speak to liability issues to groups such as mountain management and the accident review committee. 

Communicate Terrain Park issues, concerns, updates, and needs to mountain leadership.

Maintain direct communication with grooming staff.

Maintain direct communication needs with snow making staff.

Directly pick up and manage trash and recycling found in Terrain Park boundaries, and other areas of the mountain.

Be a good steward of the mountain.

Ensure aesthetic appeal and cleanliness of the terrain park.

Share Sundance story of land preservation and environmental commitment as the opportunity arises.

Demonstrate attention to detail.



Embrace and promote all facets of the Sundance Guiding Principles:  vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement and furthermore support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be an ambassador of Sundance inside and outside of work



Support and participate in environmental programs associated with position:  minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.  



Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele.  As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.


In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area.  Please use the following as a minimum standard: 


All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

Employees are required to wear nametags at all times while on duty.

Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Blue jeans are permitted.

Men's shirts must be tucked in.

Appropriate skirt length is from the knee to the ankle.

A tailored fit is required of all clothing.

Tank tops, halter tops tube tops, and spaghetti straps are prohibited.

Sleeveless shirts are permitted for females.

Bare midriffs are prohibited.

Proper footwear for your department is required.

Dress sandals are permitted for females.

Flip flops are prohibited in all areas.

Tennis shoes are prohibited unless there is a business need (ie:  Mtn. Ops.)

Fashion sneakers are allowed within department approved parameters.

If your department allows t-shirts, they must be in good condition and have appropriate Sundance logos. 

If your department allows beanies, they must be in good condition and Sundance branded.



Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy.  Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.



This is a general description of this job.  All employees of Sundance Partners LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



High school diploma or general education degree (GED); and 2-4 years of Terrain Park work experience; and/or equivalent combination of education and experience.

Personal skiing or snowboarding skills of level 8 or better.

History of consistency in good work ethic, and safety awareness.

Previous Supervisory Experience.



Must possess a working knowledge of word processing, spreadsheets, internet navigation and electronic mail.

Park attendants must have a basic knowledge of how to ride small terrain park features.  Attendants must have the basic understanding of how a terrain park should flow from feature to feature.

Proficiency in using 2-way radios to communicate emergencies and receive alerts and updates from ski patrol.



Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines.



Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups, customers or employees of the organization.  Ability to read and comprehend simple instructions, short correspondence, and memos.



Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.



Ability to apply common sense.  Understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems. Ability to make rational decisions. Identify and resolve problems in a timely manner. Gather and analyze information skillfully; Use reason even when dealing with emotional topics.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk/hike; use hands to shovel and rake snow; reach with arms and hands; climb or balance, and regularly talk and hear. The employee is occasionally required to stand and stoop, kneel, and/or crouch. The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, depth perception and ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to outside winter weather conditions. The employee is occasionally exposed to cold, wet and/or humid conditions for much of the day. The employee will sometimes work with moving mechanical parts. The noise level in the work environment is usually low to moderate. Sundance is a Winter/Summer Resort Area. It requires that work venues are varied and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom of the area and some are semi-remote and can only be reached by traveling via chairlift(s), skis, or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.




Must be 18 years of age or older


Sundance Mountain Resort
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