Sundance Mountain Resort
  • 06-Mar-2020 to 15-May-2020 (MST)
  • Mountain Operations - Lifts
  • Provo, UT, USA
  • $11.00
  • Hourly
  • Seasonal - Full Time

season pass, ancillary insurance options, generous discounts


Job Title:                    SUMMER LIFT OPERATOR LEVEL I

Department:               Mountain Operations

Reports To:                Lift Supervisor

Rate of Pay:                $11.00/hr

Anticipated Start Date: 05/15/2020

Shift:                           Full-time or Part-time/On-call, Seasonal Position

                                    FT: Four-five shifts per week 

                                    PT/OC: One-two shifts per week or less as business demands

                                    Day shifts 9 am to 8pm; Night shifts 7 pm to 1 am; Monday through Sunday

                                    MUST BE AVAILABLE WEEKENDS & HOLIDAYS   

 

SUMMARY

Provides an exceptional chair lift experience to guests by promoting safety, positivity, providing assistance and answering questions about resort and basic mountain area information. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Operates chairlifts in an efficient manner.

Provides friendly service, exceeding guest expectations.

Assists patrons of all ages and all levels, on and off lift and instructs them in proper loading procedures.

Treats the guest with utmost concern while loading the chair or interacting with them.

Pays special attention to groups with children and always extends the offer to assist children in loading the lift.

Answers any guest questions and assists in resolving concerns in accordance with Sundance policies and the applicable laws.

Diplomatically handles awkward situations with guests and employees.

Ensures areas around lift stations are free of hazards.

Operates chairlifts in an efficient manner.

Observes and assists with the proper loading, transporting and unloading of guests onto and off the lift.

Knows and abides by Sundance's policies and regulations involving the operation of the lift.

Immediately reports all injuries (guest and employee) to 911, bike patrol/safety or supervisor as injury dictates.

Exhibits diligence in checking for guests who may be loading inappropriately or with unapproved items such as dogs, alcohol, no lift ticket etc. 

Checks lift passengers for valid lift tickets, and verifies pictures for season pass holders.

Collects and turns in expired, invalid, or fraudulently used passes. 

Engages patron while awaiting the arrival of the Sundance Safety Office.

Ensures effective on-mountain recycling program.

Abides by Sundance Free Ski/Bike policy when biking on the mountain.

Bikes within ability level during free runs in compliance with the free bike policy.

Handles extreme temperatures and outdoor weather conditions.

Loads bikes onto lift chairs.

Performs all other tasks required of Mountain Operation employees based on departmental needs, i.e. Lift Maintenance

 

ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:

Have all necessary gear for work.

Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, and meet deadlines.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement and furthermore support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be an ambassador of Sundance inside and outside of work.

 

ENVIRONMENTAL COMMITMENT

Support and participate in environmental programs associated with position:  minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats.  All employees are invited to participate in environmental or Sundance Preserve sponsored events.

 

DRESS CODE

Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

 

All aspects of the Personal Appearance Policy (spl#50) must be complied with.

All operators are required to wear nametags at all times while on duty.

All clothing must be unwrinkled, clean and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Proper footwear for your activity as an operator is required.   No sandals or open-toed shoes are allowed.

Uniform shirts must be in good condition and have appropriate Sundance logos if required.

Plain color shorts (may not be more than 2" above the knee) or pants are permitted.

Sundance logo sweatshirts are permitted.

Sundance logo hats or other hats are permitted.

Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy.  Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.

 

DISCLAIMER

This is a general description of this job.  All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

TECHNICAL/COMPUTER SKILLS

Operate 2-way radios for communication to other staff.

 

CERTIFICATES, LICENSES, REGISTRATIONS

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.  The employee is occasionally required to walk, sit, climb or balance, stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 70 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions.  The employee is frequently exposed to high, precarious places and vibration.  The employee is occasionally exposed to risk of electrical shock.  The noise level in the work environment is usually moderate.

 

OTHER QUALIFICATIONS

Must be 18 years of age or older. 

 

 

 

Sundance Mountain Resort
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